Terms of Service

Thank you for being a valued member of SeamsUp!

This Terms of Service (this “Agreement”) governs the relationship between you and SeamsUp (hereinafter, “SeamsUp” “us,” or “we” and the possessive “our”) regarding your use of training services (collectively the “Service”) that you access through our websites used to facilitate Service (the “Website”) and/or our iOS or other type of application licensed by SeamsUp for use with the Service (the “Application”). Reference to the Service or use of the Service herein means through both the Website and the Application. The Service is owned and operated by SeamsUp Inc., a Delaware Corporation. The terms “you,” “your,” and “yours” refer to anyone accessing, viewing, browsing, visiting or using the Service in any manner by, through or under you.

Use of the Service is also governed by SeamsUp’s Privacy Policy, the most current version which can be found at https://seamsup.com/privacy-policy (the “Privacy Policy”), which is incorporated herein by reference.

IMPORTANT – PLEASE READ CAREFULLY – THIS AGREEMENT CREATES A LEGALLY BINDING CONTRACT WHICH GOVERNS YOUR USE OF THE SERVICE. BY CREATING AN ACCOUNT OR USING THE SERVICE, YOU ACCEPT AND AGREE TO BE BOUND BY THIS AGREEMENT AND THE PRIVACY POLICY. IF YOU DO NOT ACCEPT THIS AGREEMENT, YOU WILL BE PROHIBITED FROM USING THE SERVICE.

License and Restrictions

License Grant for Service

SeamsUp hereby grants you a non-exclusive, non-transferable, revocable limited license solely for the period your Account is active, to access and use the Service through the Website and/or Application, and to install and run a copy of the Application on all applicable devices. You are responsible for obtaining all hardware necessary to run the Application and for any fees, such as internet connection, data, or mobile carrier fees that you incur when accessing the Service. We reserve all rights not expressly granted herein.

Accounts and Access

To use the Service, you must register for an account (an “Account”). Once your Account is registered, you may generally be referred to as a “User”. Other users may be referred to generally as “Other Users” and you and Other Users are sometimes collectively referred to as “Users.” Other Users shall include SeamsUp coaches who upload content to or offer in-person services on our website or through our mobile application (“Coaches” or “Coach Users”). See more details regarding Coach Users under Section 3 below. Each Account will establish separate sections devoted to a particular coach and coaching lessons (such areas are hereafter referred to as “Coaching Spaces” or “Coaching Content”). Our Service retains full discretion to prioritize, categorize, highlight, and otherwise modify the method of User’s discovery of Coach Users, including through search results and tagging, in order to improve service quality and for other purposes. Your Account gives you access to the Service and functionality that we establish, maintain and modify from time to time in our sole discretion. We may maintain different types of accounts with different features or functionality for different types of Users. If you open Account on behalf of a company, organization (such as a team) or other entity, then (i) “you” includes you and that entity, and (ii) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement. By connecting to SeamsUp with a third-party service (such as social media sites), you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service. You may sign up to receive certain SeamsUp notifications or information via text messaging. You may incur additional charges from your wireless provider for these services. You agree that you are solely responsible for any such charges.

Account Information and Management

Information Provided When Setting Up Account

You are required to provide and maintain current, complete and accurate personal information, which may include (but is not limited to): a username and password (“Login Information”), your name, birth date, e-mail address, and, in some cases, payment information (collectively, with Login Information, your “Account Information”). Coach Users will be asked to provide additional Account Information, including but not limited to their criminal background, prior employment history, educational background, NCAA affiliations and/or employment, playing and/or coaching background, and any such other information we deem necessary to verify the qualifications of our Coach Users. You may not use a false identity or false information or create an Account on behalf of someone other than yourself. You may not create or use a Player User account as a false identity for conducting analysis of clients with our software tools in a manner that we deem as Coach User account behavior. Do not share your Account or Login Information, nor let anyone else access your Account or otherwise jeopardize the security of your Account. If you become aware of, or suspect, any breach of security of your Account, including without limitation any loss, theft or unauthorized disclosure of the Login Information, you must immediately notify us and modify your Login Information. You are solely responsible for all uses of the Login Information. You are responsible for any use of your credit card or other payment instrument (e.g. PayPal) incurred by parties using your Account. You agree that we will not be liable for any losses caused by any unauthorized use of your Account. We reserve the right to remove or reclaim any usernames at any time and for any reason, including but not limited to claims by a third party that a username violates the third party’s rights. We cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

Account Information and Privacy

Account Information will be held and used in accordance with our Privacy Policy. You understand that by using the Services you consent to the collection, use and disclosure of your Account Information and aggregate data as set forth in our Privacy Policy, including your consent to receiving notices and emails from us as set forth in our Privacy Policy. In addition, to the extent you share with any third-party data that is collected by or stored on the Service, you represent and warrant that you have all required consents to collect and share such data with such third parties.

Minors’ Accounts

You must be at least 13 years old (in the European Union, 16 years old) to open an Account and use the Service. You may, however, set up an Account on your child or children’s behalf (“Parent-Managed Account”); provided that you provide us with a credit card or other proof we reasonably request to comply with the Children’s Online Privacy Protection Act (“COPPA”). If the account is a Parent-Managed Account, the parent will be authorized to create user profiles for each of the Parent’s children that wishes to utilize the service (“Child Profiles”). Parents will be strictly responsible for all information shared on the child’s behalf and parents will have exclusive control over such accounts containing their Child Profiles. By creating a Child Profile, parents thereby consent to all terms and conditions contained in this Agreement, both for parents’ own accounts and on their children’s behalf. Parents further agree to assume all responsibility with respect to the Child Profiles, and Parents will be prohibited from enabling their children to use the Services independently from the parents who have established their Child Profiles. Parents shall be strictly and exclusively responsible for oversight of all activity, training and correspondence in connection with their Child Profiles and their children’s overall interface with our Services.

You agree to comply with all mechanisms we put in place to facilitate compliance with COPPA or to allow confirmation that a Child Account is set up with the proper authority and permission. If you are the sponsor of a group, including a Coaching Space that includes children under the age of 13 (or for residents of the European Union, 16), you are responsible for complying with COPPA, which includes your obligation to notify parents/guardians of the information to be collected and obtain parent/guardian consent before collecting and sharing with us any personal information of those children. We will use commercially reasonable efforts to encrypt the personal information of children under the age of 13 (or for residents of the European Union, 16) and take reasonable steps to minimize the risk of such information being downloaded. We reserve the right to terminate any Child Account if we determine that requirements to comply with COPPA have not been satisfied.

License and Account Limitations and Prohibitions

You agree that you will not do any of the following with respect to the Service, Website or Application:

Engage in any act in conflict with the spirit or intent of this Agreement or the Service, including but not limited to circumventing or manipulating this Agreement;
Remove, circumvent, disable, damage or otherwise interfere with security-related features of the Website or Application;
Use the Service for any advertising, solicitation, non-personal or commercial purposes, including spam, chain letters, junk e-mail, unsolicited email or repetitive messages.
Use your Account or the Service in connection with or assisting or promoting violation of any law or regulation;
Modify or cause to be modified any files or content used in the Service;
Disrupt, overburden, or aid or assist in the disruption or overburdening of any computer or server used to offer or support the Service (each a “Server”);
Attempt to gain unauthorized access to the Service, Other User’s Accounts, Servers or networks connected to the Service by any means other than the Website or Application, including but not limited to attempting (or assisting an attempt) to circumvent or modify any security, technology, device or software that is part of the Service;
Institute, assist or become involved in any attack, including without limitation distribution of a virus or similar attacks upon the Website or Application;
Harass, abuse, harm, or advocate or incite harassment, abuse or harm of another person or group of persons, including our employees or customer service representatives;
Post, distribute or make available through the Service any material or information that infringes any Intellectual Property Rights, right of privacy, right of publicity or other right of any person or entity;
Post any information (or links to information) that is abusive, threatening, obscene, bullying, demeaning, defamatory, libelous, racially, sexually, or religiously objectionable or that contains nudity, excessive violence or offensive subject matter;
Transmit materials that promote malware, spyware or downloadable items;
Use, facilitate, create or maintain any unauthorized connection to the Service, including without limitation (1) any connection to any unauthorized server that emulates, or attempts to emulate, any part of the Service or (2) any connection using programs, tools or software not expressly approved in writing by us;
Interfere or attempt to interfere with the proper functioning of the Service;
Bypass any robot exclusion headers or other measures we take to restrict access to the Service or use any software, technology or device to send content or messages, scrape, spider or crawl the Service, or harvest or manipulate data;
Intercept, examine or observe any proprietary communications protocol used by a User, a Server or the Service, whether using a network analyzer, packet sniffer or other device;
Solicit or attempt to solicit personal information from Other Users or collect, harvest or post anyone’s private information, (whether in text, image or video form), identification documents or financial information;
Reproduce, distribute, modify, create derivative works of, reverse engineer, decompile, disassemble or otherwise seek to view the source code for, publicly display, publicly perform, republish, download, store or transmit the Application or any of the material on thereon or on the Website, including content protected by our Intellectual Property Rights;
Upload or transmit (or attempt to upload or to transmit), without our express written permission, any material that acts as a passive or active information collection or transmission mechanism, including, without limitation clear graphics interchange formats (“gifs”), pixels, web bugs, cookies or other similar devices (sometimes referred to as “spyware,” “passive collection mechanisms” or “pcms”);
Impersonate anyone, including us or any employee, commit fraud, or attempt to hide your identity;
Create a Player User account as a false identity for conducting analysis of clients with our software tools in a manner that we deem as Coach User account behavior.
Use any robot, spider, or other automatic device, process or means of access to the Website or Application for any purpose, including monitoring or copying any material on the Website or Application;
rent, lease, sell, trade, gift, bequeath, license, sublicense, distribute, time-share or otherwise transfer your Account or any copy of the Application without our prior written consent (any such attempt to transfer is void);
reproduce, distribute or publicly display any content you access through the Service that is not clearly marked “public” or use any content other than in compliance with any applicable restrictions or other instructions; or
remove, disable or delete copyright or other proprietary notices on the Website or Application.

Suspension and Termination of Account and Service:

Failure to Comply

Without limiting any of our other rights or remedies, we may limit, suspend, terminate, modify or delete accounts or access to the Service or portions thereof if you are, or we suspect that you are, not complying with this Agreement, for any actual or suspected illegal or improper use of the Service, creating risk or possible legal liabilities, or infringing our Intellectual Property Rights or those of third parties, with or without notice to you. In those cases, you could lose your access to the Service, user name, and any benefits, privileges, earned items and purchased items associated with your account or use of the Service and we are under no obligation to compensate you for any such losses or results.

Right to Cease Service

We reserve the right to stop offering and/or supporting the Service or any part of the Service at any time, at which point your license to use the Service or a part thereof will be automatically terminated. In such event, we shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Service.

Termination of Account/Deletion of Account Information

You may terminate your Account at any time by following the instructions on seamsup.com. Termination of your Account (whether you or we terminate it) can include disabling your access to the Service, the Website and Application, including any User Content you submitted. Upon termination of your Account, or upon your written request if your Account has not been terminated, we will delete or destroy your Account Information in accordance with our Privacy Policy. We shall not be liable to you or anyone else due to the timeliness of such deletion or destruction, provided reasonable efforts are being made to complete the deletion or destruction. To the extent that data or information about you does not constitute Account Information, it may not be feasible to delete or destroy such data, and in such cases, that data will be made “anonymous” such that the historical information, content, logs and related information is not personally identifiable. You hereby acknowledge and agree that once Account Information is deleted or destroyed, it cannot be retrieved and if you chose to re-subscribe, you will have to provide the Account Information again. Further you acknowledge and agree that we do not control Account Information or content that you have shared, posted or made available to others and we will not be able to delete it from sources where it was shared.

Fees

SeamsUp may charge a subscription fee ("Fees") for the use of the Service. SeamsUp expressly reserves the right to change the Fees at any time, upon notice to you. By registering for a SeamsUp account, you agree to pay SeamsUp the Fees for the Service applicable to the account level chosen. SeamsUp charges (currently) a “Lesson fee” in exchange for providing the tools and digital space necessary for Users to receive and save one-on-one remote lessons. SeamsUp also may (eventually) charge a “Course Fee” for access to a given Coach User’s online instructional course. Moreover, SeamsUp Coach Users may be charged a subscription fee or in-person lesson connection fees (“Fees”) for their use of the service. All Fees, Taxes (as defined herein) and other charges will be billed to your credit card at the current international currency conversion rate. You are responsible for and shall pay SeamsUp all currency conversion charges, sales, use, value-added, personal property or other tax, duty or levy of any kind, including interest and penalties thereon (collectively, "Taxes") for the use of the Services or resulting from this Agreement, whether imposed now or hereinafter by any governmental entity. You agree to promptly pay SeamsUp in the event of any refusal of your credit card issuer to pay any amount to SeamsUp for any reason. On any outstanding balance, you agree to pay the costs of collection, including attorney's fees and costs. In the event you fail to pay any amount when due, SeamsUp may immediately suspend or terminate this Agreement and your access to the Service. Any change to our pricing and payment terms shall become effective in the billing cycle following notice of such change to you as provided in these Terms. We currently use Stripe, Inc. (“Stripe”) as our third-party service provider for payment services. By using the Service, you agree to be bound by Stripe’s Services Agreement, available at https://stripe.com/us/legal (or any successor site).

About the SeamsUp Service

Our Services offers tools, resources and a platform to connect those seeking athletic training with those seeking to provide coaching services. The coaching videos, content and related materials presented or contained in SeamsUp, or provided through the Service (collectively, the "Coaching Content") is presented for the purpose of educating athletes and coaches on baseball and softball, baseball and softball techniques, skills, and related training issues and topics. The Coaching Content and other information contained in SeamsUp is generated by SeamsUp Coaches (“Coaches” or “Coach User”) independently without the guidance, instruction or authorization of SeamsUp. The Coaches who are subscribed to SeamsUp are independent Users of the Service who have full authority, independence and control over the Content they upload to our website and/or application.
The SeamsUp Service is a platform for one-on-one baseball and softball collaboration and communication between Coaches and Users seeking baseball and softball training expertise and/or guidance either locally in-person or remotely online. The SeamsUp Services provides access to SeamsUp’s virtual community of professional Coaches; easy collaboration through SeamsUp’s video access and communication tools; and simple, secure payment and payment processing tools. The SeamsUp services also provides access to local in-person professional Coaches.
SeamsUp is not a coaching facility. SeamsUp does not offer training or coaching of athletes in any way, shape or form. Coaches are not the employees or agents of SeamsUp. SeamsUp is not involved in training offered to its Users or in the player development of Users. At no point may SeamsUp be held liable for the actions or omissions of any Coach User performing Coach Services for Other Users.
SeamsUp is not a coach referral service or employment agency. SeamsUp does not select or endorse any individual Coach User to service an Other User. Our Service does retain full discretion to prioritize, highlight, and otherwise modify the method of User’s discovery of Coach Users, including through search results and tagging, in order to improve service quality and for other purposes. While SeamsUp uses commercially reasonable efforts to confirm that the Coaches on its platform are qualified and skilled to offer the training provided through our website and mobile applications, we do not make any warranty, guarantee, or representation as to the ability, competence, quality or qualifications of any particular Coach User. SeamsUp does not warrant or guarantee results or athletic improvement as result of User’s use of Coaching Services. SeamsUp encourages Users to research any Coach before subscribing to any Coaching Content.
SeamsUp does not vouch for any of its Coaches. SeamsUp simply provides a platform on which those seeking baseball and softball training may access training materials. SeamsUp does not endorse any of its Coach Users and does not sanction statements contained in Coaching Content accessible via the SeamsUp platform. SeamsUp makes no representation concerning the qualifications of Coach Users or the content they upload to our platform.
SeamsUp Does Not Guarantee Results. From time to time, Users may submit reviews of Coach Users; these reviews do not constitute a guarantee, warranty, or prediction regarding results of an athlete utilizing any particular Coaching Content. SeamsUp will have no responsibility or liability of any kind for any Coach User-Generated Content or coaching advice you encounter on or through our platform, and any use or reliance on Coach User-Generated Content or coaching advice is solely at the User’s own risk.

User Content

User Content Generally

“User Content” means any communications, videos, images, sounds and all the material, data and information that you upload or transmit through the Service, or that Other Users upload or transmit, including without limitation any Comments (defined below). The User Content you create remains yours; however, by sharing User Content through the Service, you agree to allow others to view, edit, copy and/or share your User Content in accordance with your settings and this Agreement. You are solely responsible for obtaining all consents as may be required by law to collect or submit any User Content (including without limitation any personally identifiable information such as biographical information) relating to third parties.

Restrictions

You agree not to post User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, any other person, animal, or property; (ii) seeks to or is reasonably anticipated to harm or exploit children (such as by exposing them to inappropriate content or asking for personally identifiable information); (iii) contains any information or content that we deem to be unlawful (including, without limitation, disclosure of insider information under securities law), tortious (including, without limitation, disclosure of trade secrets or confidential information of others), harmful, abusive, offensive, defamatory, infringing, invasive of personal privacy or publicity rights, abusive, harassing, humiliating, libelous, threatening, profane, or discriminatory (based on gender, religion, race, nationality, disability sexual orientation, or age); (iv) contains any information or content that you do not have a right to make available; (v) contains any information or content that you know is not correct and current (vi) contains any information or content that violates any team, league, or other applicable policy; or (viii) contains information or content that violates third-party Intellectual Property Rights or privacy rights.

Licenses to User Content

Except as specifically provided herein, you hereby grant us a perpetual, irrevocable, worldwide, fully paid-up and royalty free, non-exclusive, sublicensable, assignable, unlimited license and right to copy, reproduce, fix, adapt, modify, improve, translate, reformat, create derivative works from, manufacture, commercialize, publish, distribute, sell, license, sublicense, transfer, rent, lease, transmit, publicly display, perform, make accessible, broadcast, display, enter into computer memory, and use and practice, in any way now known or in the future discovered, your User Content as well as all modified and derivative works thereof and your name, voice, and/or likeness as contained in your User Content in any form, media, or technology, whether or not now known or hereafter developed. To the extent permitted by applicable laws, you hereby waive any moral rights or any of your rights of publicity or privacy you may have in any User Content. The licenses you grant us to use User Content ends when your User Content is deleted, or your Account is closed, unless your User Content has been shared with others and they have not deleted it. However, you understand and accept that removed User Content may persist in back-up copies for a reasonable period and any Public User Content (as defined below) may continue to be displayed by others.

User Content: Public vs. Private

For any User Content generated by Parent Users, their content will automatically be treated as “private” (such User Content is “Private User Content”), meaning access to such content will only be given if a Coach User is given authorization by the Parent User to access the Private User Content for training purposes. No other User will be authorized to view the Private User Content, unless authorized by the Parent User. Such Private User Content will include only basic player profile information, including the player’s full name, associated player photograph or image, the player’s high school and college graduation year, the player’s age, chosen sport, and name of the player’s parents (“Child Profile Information”). By a parent authorizing a Coach User to access their Child’s Profile, the Parent consequentially authorizes the limited disclosure of their Child’s Profile Information to the Coach User. No other Coach User will have access to the Child Profile other than the Coach User authorized by the parent to access such information. The Child Profile Information will be strictly private and inaccessible by any other User or non-user utilizing our website and/or applications.

All Coach User profiles will be made public and accessible to all Users and non-Users utilizing our website and Services. Coach Training Materials will be private, however once any private lesson is delivered to another User, the Coach User thereby waives any privacy rights to such material and thereby consents to the User’s dissemination of the Coach Training Materials purchased by the Parent User. The public status of the Coach Training Materials does not extend however to any Coach Users’ online courses made available through our website or application. Any User who purchases a Coach User’s Online course will be prohibited from reproducing, distributing, or publicly displaying such content to any other User or person without first obtaining the Coach User’s prior written consent.

Except as contrarily provided by this Section, we consider all other User Content you contribute, “public” (“Public User Content”) and you agree that, with respect to your Public User Content: (a) you forever waive your rights to seek to prohibit Other Users from reproducing, distributing or publicly displaying copies of Public User Content; (b) you grant to Other Users the perpetual, irrevocable right to reproduce, distribute or publicly display copies of Public User Content; and (c) you grant to us the perpetual, irrevocable right to grant to Other Users the right to reproduce, distribute or publicly display copies of your Public User Content. The Service allows you to change the status of any particular User Content from “private” to “public”, but you understand and acknowledge that Other Users who obtained a copy of User Content when it was Public User Content will continue to be able to use Public User Content. You acknowledge that Other User’s Content that was once “public” can also be made “private” meaning that you would no longer have access to that content.

User Content Access and General Content Access

Once your Account is terminated or your rights to use the Service are terminated, you will not be given any rights to view or access any content, including User Content you contributed that was viewable through your Account.

Content Screening

Consent to Monitoring

We assume no responsibility for the conduct of any user submitting any User Content nor for monitoring the Service for inappropriate content or conduct. We do not pre-screen or monitor User Content, but we reserve the right to do so at our discretion, including, without limitation recording your interaction with the Service or communications (such as chat text). You hereby provide your irrevocable consent to such monitoring and recording. You acknowledge and agree that you have no expectation of privacy concerning the transmission of any User Content, including without limitation chat text or voice communications.

Options Regarding User Content

We may reject, refuse to post, take down or delete any User Content for any or no reason, including, but not limited to User Content that in our sole judgment violates this Agreement or another person’s Intellectual Property Rights or rights to privacy. We reserve the right to disclose your identity or other information about you to any third party who claims that User Content that you post violates their rights, including their Intellectual Property Rights or rights to privacy. We also reserve the right to limit User Content in our sole discretion, based upon the amount of storage capacity available or allocated for User Content.

Cooperation with Law Enforcement

We have the right to cooperate fully with any law enforcement authorities, subpoena, administrative proceeding, inquiry of regulatory agency, court order or other legal proceeding (collectively, a “Proceeding”) requesting or directing us to disclose User Content and the identity or other information of anyone posting any materials on or through the Website or Application or using the Service. We reserve the right to take all appropriate legal action, including referral to law enforcement agencies, for any violation of this Agreement or conduct we deem could be illegal or the subject of any such Proceeding. You acknowledge and agree that we have these rights, do not have an expectation of privacy regarding these rights and waive any claims against and hold us harmless from any claims resulting from any action taken by us in the exercise of those rights.

Exposure to Other User’s Content

You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for children, unsuited to your purposes, or that you find offensive or disagree with, and you agree that we shall not be liable for any damages you allege to incur as a result thereof. You understand that Other Users are solely responsible for their data practices and their use or distribution of their User Content. All statements and/or opinions, information and content provided by Other Users are strictly the Other User’s Content and are not content provided by us or our affiliates and are the sole responsibility of the Other Users that post such Content. We do not endorse or express any opinion whatsoever regarding Other User’s Content.

SeamsUp Content

Except for your User Content, the Service and all materials therein or transferred thereby, including, without limitation, the Website, the Application and their entire components, parts, contents, features, functionality, software, images, text, displays, techniques, technology, data, images, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos and music (collectively, the “SeamsUp Content“), and all Intellectual Property Rights related thereto, are the exclusive property (and constitute Intellectual Property Rights) of SeamsUp and its licensors (including other Users who post User Content to the Service). Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to claim any interest in, right to, or sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any SeamsUp Content. Use of the SeamsUp Content for any purpose not expressly permitted by this Agreement is strictly prohibited. As used in this Agreement, “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

Comments on Coaching Spaces of Other Users

Comments

The Service may include various forums, blogs, tagging, verbal analysis, video communication, and chat features where you can post your observations and comments about User Content on Other Users Coaching Spaces (such observations and comments are “Comments”).

Other Users Actions Towards Comments

We cannot guarantee that Other Users will not use the ideas and information that you share within Comments or any User Content you post. Therefore, if you have an idea or information that you would like to keep confidential and/or don’t want others to use, do not post it. We have no responsibility to evaluate, use or compensate you for any ideas or information you may choose to submit. WE ARE NOT RESPONSIBLE FOR AN OTHER USER’S MISUSE OR MISAPPROPRIATION OF ANY CONTENT OR INFORMATION YOU POST, AND YOU AGREE NOT TO BRING ANY CLAIMS AGAINST US FOR THE ACTIONS OF OTHER USERS REGARDING COMMENTS OR USER CONTENT THEY POST.

User Interactions

You are solely responsible for your interactions with Other Users. If you have a dispute with Other Users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”

Fees and Purchase Terms

Certain aspects of the Service may be provided for fees. If you elect to use paid aspects of the Service, that use is subject to this Agreement and the specific terms included in any order form, statement of work, or the like (if applicable) to which you indicate your acceptance (including by making related payments). You agree to pay all fees and applicable taxes, if any, incurred by you or anyone using your Account. We reserve the right in the future to charge fees for any parts of the Service that may have previously been offered without a fee and to offer premium services that may require additional fees. We may revise pricing for the goods and services at any time. You acknowledge that we are not required to provide a refund for any reason, and that you are not entitled to receive money or other compensation for unused products and services when an account is closed, regardless of the reason the account was closed. Refund Policy: SeamsUp does not provide refunds or credits, including for partially used subscription billing periods, single lessons, redeemed gift vouchers, or (eventually) online courses. If you cancel any monthly subscription to a Coach user, you will continue to have access to their service through the end of your current billing period (a 30-day period begun on your initial purchase date).

Mobile Software/Application

The Application makes the Service available through a mobile device. To use the Application, you must have a compatible mobile device. We make no warranty or representation about the compatibility of your device. As stated in Section 1 of this Agreement, we have granted to you a non-exclusive, non-transferable, revocable license to use a compiled code copy of the Application for one Account on a mobile device for your personal use. We retain all ownership, right, title and interest in and to the Application (and any copy of the Application), except for the specific licenses granted hereby. We may from time to time issue upgraded versions of the Application and may automatically electronically upgrade the Application on your mobile device. You consent to such automatic upgrading on your mobile device and agree that the terms and conditions of this Agreement will apply to all such upgrades. Any third-party code that may be incorporated in the Application is covered by any applicable open source or third-party license EULA, authorizing use of such code (if any).

Third Party Advertising

Third Party Advertisements

You understand that the Service may feature advertisements from us or third parties. Our disclosure of information for third party advertising is addressed in and subject to our Privacy Policy.

Links to Third Party Sites and Dealings with Advertisers

We may provide links on the Service to third party websites or vendors who may invite you to participate in a promotional offer in return for receiving a benefit. Any charges or obligations you incur in your dealings with these third parties are your responsibility. We make no representation or warranty regarding any content, goods and/or services provided by any third party even if linked from our Service and will not be liable for any claim relating to any third-party content, goods and/or services. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. The linked sites are not under our control and may collect data or solicit personal information from you. We are not responsible for their content, business practices or privacy policies, or for the collection, use or disclosure of any information those sites may collect. Without limiting the generality of the foregoing, we are not responsible for the completeness or accuracy of any information hosted or provided by any third-party sites or for deleting any such information. If you access a third-party website or content from the Service, you do so at your own risk, and you understand that this Agreement and our Privacy Policy do not apply to your use of such sites or services. You expressly relieve us from any and all liability arising from your use of any third-party website, service, or content. You agree that we are not be responsible for any harm, loss, or damage of any sort relating to your dealings with such third parties. If we utilize third-party software or strategic agreements to provide services or content to you as part of our Service, we reserve the right to share certain information about you (including Account Information) for specific purposes, in accordance with and as set forth in our Privacy Policy. You also acknowledge that if we delete or destroy your Account Information, we will not have control over what third parties that had access to your information do with that information.

Copyright Notices; Complaints

Our policy to respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (the “DMCA”). We reserve the right to terminate without notice any User’s access to the Service if we determine that user is a “repeat infringer.” In addition, we do not interfere with standard technical measures used by copyright owners to protect their materials.

Updates to the Service and Application

You understand that the Service undergoes frequent changes. We may require that you accept updates to the Service or to the Application in order to continue using the Service or Application. The Service may not be fully functional if you use a version of the Application other than the latest version of the Application and upon our request, you agree to cease use of an older version of the Application.

Disclaimer; Limitations; Waivers on Liability; Indemnification

Disclaimer of Warranties

SERVICE PROVIDED “AS IS”

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE OF THE SERVICE IS AT YOUR OWN RISK AND IS PROVIDED WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND OR NATURE, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US, FROM USER CONTENT, OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY OR REPRESENTATION NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT OR REPRESENT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT, THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, ERROR-FREE, RELIABLE OR SECURE, THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF THE SERVICE.

NO WARRANTY REGARDING ACCESS TO ACCOUNTS, CONTENT AND COACHING SPACES

THE SERVICE IS CURRENTLY DESIGNED SO THAT CERTAIN USERS CAN ONLY ACCESS CERTAIN INFORMATION OF OTHER USERS AND CERTAIN COACHING SPACES DEPENDING UPON PERMISSIONS GRANTED BY USERS. WE DO NOT GUARANTEE THAT ANY INDIVIDUAL OR USER WILL ALWAYS BE PREVENTED FROM VIEWING INFORMATION OR CONTENT THAT THE SERVICE INTENDED TO NOT BE AVAILABLE TO USER. WE DO NOT WARRANT THAT ALL CONTENT OR INFORMATION POSTED BY A USER WILL REMAIN AVAILABLE AT ALL TIMES OR WILL NEVER BE DELETED, CORRUPTED OR OTHERWISE UNAVAILABLE. WE DO NOT WARRANT THAT THE SERVICE, USER INFORMATION, USER CONTENT OR ANY INFORMATION POSTED BY A USER WILL BE KEPT FROM ANY PARTICULAR INDIVIDUAL WHO EITHER HACKS OR ENGAGES IN UNAUTHORIZED ACCESS TO SUCH CONTENT OR INFORMATION OR IS MISTAKENLY GRANTED ACCESS.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitations; Waivers of Liability

PHYSICAL INJURY DISCLAIMER

The Content, including the Coach Training Materials, will require Users to perform certain physical activity that, if not properly performed or conducted with proper materials or under proper conditions, may result in injury. SeamsUp recommends that you consult a physician before beginning any exercise program or training regimen. SeamsUp is not a licensed medical care provider. You should understand that participating in any training program or performance drill can result in physical injury, and you agree to do so at your own risk. The Training Materials or in-person advices of Coaches provided through our Services herein are those of the Coach and do not necessarily state or reflect those of SeamsUp.

Property Damage Disclaimer

There is the possibility that a Parent User or child’s mobile device may become damaged during the recording of footage or through performance of any drills or training sessions offered through our Services. We offer no warranty for any such damage. Users and their children are required to exercise reasonable standard of care when using our Services and understand that we hold no fault nor liability in the event any User property is damaged in connection with User’s use of our Services.

Emotional/Psychological Injury Disclaimer

Competition, and in particular, failure or lack of intended achievement with respect thereto, can result in moderate or on rare occasion sever emotional damage, psychological injury or trauma (altogether “Emotional Injury”). Users fully acknowledge and accept that SeamsUp are not licensed sports therapists nor clinical psychologists. Users further fully acknowledge and accept that the Users assume all risk of Emotional Injury that may result from User’s or a Parent User’s child’s use of our Services. SeamsUp makes no guarantees as to any particular outcome or achievement as a result of the User’s use of our Services, and Users bear full responsibility for any Emotional Injury or corresponding Physical Injury that may result as a consequence, either in part or in full, of using our Services.

DISCLAIMER OF INDIRECT DAMAGES

YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE DISCLAIMERS OF LIABILITY CONTAINED HEREIN APPLY TO ANY AND ALL DAMAGES OR INJURY WHATSOEVER CAUSED BY OR RELATED TO USE OF, OR INABILITY TO USE, THE SERVICE UNDER ANY CAUSE OR ACTION WHATSOEVER OF ANY JURISDICTION, INCLUDING, WITHOUT LIMITATION ACTIONS FOR BREACH OF WARRANTY, BREACH OF CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE). UNDER NO CIRCUMSTANCES WILL WE BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID US IN THE ONE HUNDRED AND EIGHTY (180) CALENDAR DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM OR IF NONE, THEN YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH SEAMSUP IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT.TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE OR OUR AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES.

NOT RESPONSIBLE FOR THIRD PARTY CONDUCT

YOU FURTHER SPECIFICALLY ACKNOWLEDGE THAT WE ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD US LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OTHER USERS AND OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY RESULTING FROM USE OF THE SERVICE OR EXTERNAL SITES RESTS ENTIRELY WITH YOU. UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICE; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE.

The Service is controlled and operated from facilities in the United States. We make no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable United States and local laws and regulations, including but not limited to export and import regulations. You may not use the Service if you are a resident of a country embargoed by the United States, or are a foreign person or entity blocked or denied by the United States government. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in the United States. The Application originates in the United States and is subject to United States export laws and regulations and may also be subject to the import and export laws of other countries. You agree to comply with all United States and foreign laws related to use of the Application and the Service.

Indemnification

You agree to defend, indemnify, save, and hold us harmless from and against any claims, losses, damages, liabilities, including legal fees and expenses, arising out of your use or misuse of the Service, any violation by you of this Agreement the representations, warranties and covenants made by you herein, or any applicable law, rule or regulation; any of your User Content or any that is submitted via your Account; or any access and use of the Service with or through your Login Information. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it. You agree that the provisions in this paragraph will survive any termination of your Account or of the Service.

Choice of Law

Any and all disputes arising out of or in any way connected with this Agreement, the Website, the Application or the Service, whether sounding in contract, tort, strict liability or otherwise (a “Dispute”), shall be governed by the laws of the State of California, without giving effect to conflicts of laws principles that would require or permit application of laws of any State other than the State of Colorado.

Dispute Resolution

READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.

General

You and we agree that we will resolve any Dispute shall be finally resolved by arbitration as set forth below. The tribunal shall have the power to rule on any challenge to its own jurisdiction or to the validity or enforceability of any portion of the agreement to arbitrate. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution by going to Customer Support. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. You and we agree to seek resolution of the dispute only through arbitration of that dispute in accordance with the terms of this Section 8 and not litigate any dispute in court. If you or we file an action in a court or tribunal other than arbitration, the party filing such action will cause it to be dismissed immediately. Arbitration means that the dispute will be resolved by a neutral arbitrator instead of in a court by a judge or jury. You have the right to opt out of this agreement to arbitrate by providing written notice of your intention to do so to us within 60 days of the execution of the Agreement.

CLASS ACTION WAIVER

THE PARTIES AGREE TO ARBITRATE SOLELY ON AN INDIVIDUAL BASIS, AND THAT THIS AGREEMENT DOES NOT PERMIT CLASS ARBITRATION, OR ANY CLAIMS BROUGHT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ARBITRATION PROCEEDING. THE ARBITRAL TRIBUNAL MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

Initiation of Arbitration Proceeding; Selection of Arbitrator

The party initiating the arbitration proceeding may initiate it with the American Arbitration Association (“AAA”), www.adr.org, or JAMS www.jamsadr.com. The terms of this Section 9 govern in the event they conflict with the rules of the arbitration organization selected by the parties.

Arbitration Procedures

Because the Service concerns interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, applicable federal or state law may also apply to the substance of any disputes. The AAA rules are available at www.adr.org. The proceedings shall take place before a single arbitrator selected by the parties, but if the parties cannot agree on an arbitrator, then a single arbitrator selected by the arbitration organization providing the arbitrator. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party. Such award will be binding and final, except for any right of appeal provided by the FAA, and may be entered in any court having jurisdiction over the parties for purposes of enforcement. All proceedings in the arbitration and all materials, evidence and other information disclosed or used in the arbitration shall be held strictly confidential. The fees of the arbitrator shall be borne equally by the parties. Evidentiary rules of the arbitration tribunal shall govern issues or questions relating to evidence in the arbitration proceeding. You and we agree to limit discovery in any such arbitration to a degree and amount that is consistent with the nature of the case and the value of the claims at issue.

Location of Arbitration

You or we may initiate arbitration in either Los Angeles, California or the county in which you reside. If you select the county of your residence, we may transfer the arbitration to Los Angeles County, California but we will pay any additional fees or costs directly attributable to such change in location, as determined by the arbitrator.

Jury Trial Waiver

YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND SEAMSUP ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY

General Provisions

Updates to this Agreement and Privacy Policy

We reserve the right, at our discretion, to change, modify, add or remove portions of this Agreement and our Privacy Policy at any time by posting the amended Agreement or Privacy Policy on the Website and the Application. You may also be given additional notice, such as an e-mail message or messaging within the Service, of any changes. Except as required by applicable law or regulation, you will be deemed to have accepted such changes by continuing to use the Service and all amended terms shall automatically apply when they are initially posted. We may also revise other policies, codes or rules at any time and the new versions will be available on the Website and Application. No amendment to this Agreement or Privacy Policy shall apply to any dispute of which we had actual notice before the date of the amendment. If at any point you do not agree to any portion of the then-current version of this Agreement, the Privacy Policy or any other of our policies, rules or codes of conduct, we reserve the right to terminate your license to use the Service. Your continued use of the Service after any such change constitutes your acceptance of the new Agreement. If you do not agree to this Agreement or any future Agreement, do not use or access (or continue to access) the Service. To the extent this Agreement or Privacy Policy conflicts with any other of our terms, policies, rules or codes of conduct, this Agreement and in the Privacy Policy shall govern.

Severability

You and we agree that if any portion of this Agreement or the Privacy Policy is found illegal or unenforceable, in whole or in part, by any court of competent jurisdiction, such portion shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of this Agreement, which shall continue to be in full force and effect.

Assignment

We may assign or delegate this Agreement and/or the Privacy Policy, in whole or in part, to any person or entity at any time without your consent. You may not assign or delegate any rights or obligations under this Agreement or the Privacy Policy without our prior written consent and any unauthorized assignment and delegation by you is void.

Supplemental Policies

We may publish additional policies related to specific services such as forums, contests or loyalty programs. Your right to use such services is subject to those specific policies and this Agreement.

ENTIRE AGREEMENT

THIS AGREEMENT, THE PRIVACY POLICY, AND ANY SUPPLEMENTAL POLICIES AND ANY DOCUMENTS EXPRESSLY INCORPORATED BY REFERENCE HEREIN CONTAIN THE ENTIRE UNDERSTANDING OF THE PARTIES HERETO AND SUPERSEDE ALL PRIOR UNDERSTANDINGS OF THE PARTIES HERETO RELATING TO THE SUBJECT MATTER HEREOF, WHETHER ELECTRONIC, ORAL OR WRITTEN, OR WHETHER ESTABLISHED BY CUSTOM, PRACTICE, POLICY OR PRECEDENT.

No Waiver

Our failure to require or enforce strict performance by you of any provision of this Agreement or the Privacy Policy or failure to exercise any right under them shall not be construed as a waiver or relinquishment of our right to assert or rely upon any such provision or right in that or any other instance. Our express waiver of any provision, condition or requirement of this Agreement or the Privacy Policy shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement. Except as expressly and specifically set forth in this Agreement, no representations, statements, consents, waivers or other acts or omissions by us shall be deemed a modification of this Agreement nor legally binding, unless documented in physical writing, hand signed by you and a duly appointed officer of us.

Notices

We may notify you via postings on the Website or Application and via e-mail or any other communications means through contact information you provide to us. All notices given by you or required from you under this Agreement or the Privacy Policy shall be in writing and addressed to the address in this Section 9.7.:

SeamsUp Inc.
3917 Hackett Avenue
Long Beach, CA 90808

Attn: Terms Administrator. We may provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on the Website and Application, as we determine in our sole discretion. We reserve the right to determine the form and means of providing notifications. We are not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. When we change this Agreement in a material manner, we will update the ‘last modified’ date at the bottom of this page.

Equitable Remedies

You acknowledge that the rights granted, and obligations made under this Agreement are of a unique and irreplaceable nature, the loss of which shall irreparably harm us, and which cannot be replaced by monetary damages alone, so that we shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory breach by you. You irrevocably waive all rights to seek injunctive or other equitable relief, or to enjoin or restrain the operation or exploitation of the Service or any advertising, content or other materials displayed or issued through or in connection with the Service.

Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including without limitation any failure to perform hereunder due to unforeseen circumstances or causes beyond our control, such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation facilities, fuel, energy, labor or materials.

Survival

This Sections 7, 8 and 9 shall survive any termination of this Agreement.

Contact

Please contact us at support@seamsup.com with any questions regarding this Agreement.

Last updated as of October 16, 2023.